Webcam testMicrophone testWebcam and mic test
TestsWebcam testMicrophone testWebcam and mic testHeadphone testPre-stream checklist
SetupsSetup builderSetup guidesAudio routingCamera checker
SettingsBitrate calculatorUpload calculatorSettings by platformTwitchYouTube LiveKickFacebook LiveTikTok LIVE
GearAll gearComparisonsStream Deck selector
GuidesChoose your gearConnect and set upFix a problemAll guidesAll tools
AboutCorrections and contact

Search stays on this device. Esc to close.

Check this first

Separate cable, port and hub faults

See the steps →

Separate cable, port and hub faults

Close applications using the device. Plug it straight into a computer port that is as fast as the maker says the model needs. Use the cable from the box or the one the maker specifies; a plug that fits doesn’t tell you the cable’s speed.

Try another suitable port with the same cable, then a suitable replacement cable in the original port. Keep the capture mode unchanged so each trial isolates one part of the path.

To plan which device goes in which port before you start moving cables, use the USB port planner.

Test the same load that fails

Disconnect other video devices and repeat the failing capture mode. If the problem appears only when they return, review USB bandwidth and shared ports before lowering or moving one source.

If OBS alone loses the device, confirm that another application has not opened it. Check its Video Capture Device source and supported resolution and frame rate. If the operating system also loses it, OBS scene edits cannot settle that hardware path.

Repeat the original session

Run the same mode with the devices and applications you intend to use. Make a local recording through the point where it previously disconnected. Keep the stable port and cable arrangement in your notes; one successful reconnect is not a duration test.

Prove the fix

Run the pre-stream checks →

Sources